Warranty claim

Ratguard devices carry a 2-year warranty from the date of purchase. Fill this in and we'll take it from there.

Order number * Find this on your order confirmation email or marketplace order page.

Where did you buy it? *

Your name *

Phone *

Email * We'll send your claim reference and next steps here — please double-check it.

What's wrong with the device? * 0 characters — please write at least 10.

After submitting, most claims need a short video of the fault. We'll show you where to upload it.

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