Contact Ratguard

Talk to the Ratguard team

Pre-purchase advice, installation help, warranty claims or an order update — reach us the way that suits you.

Mon–Sat, 10am – 7pm IST · Most messages answered within 2 working hours

Send us a message

Tell us what you need and we will reply by email. Add your order number if this is about an existing order.

How can we help?

Which Ratguard suits your space, installation help, a warranty claim, or an existing order — we answer all of it.

Support hours: Monday to Saturday, 10am – 7pm IST.

Address

Jiya Enterprise (Ratguard)
Plot No C/25, 1st Floor, Shyamdham Society,
Vijayraj Circle, Singanpore Road,
Katargam, Surat 395004, Gujarat, India

Phone & WhatsApp

+91 94094 45443 — customer care
+91 87809 10027 — WhatsApp

Monday to Saturday, 10am – 7pm IST

Email

support@ratguards.com

Order queries: please include your order number.

Business details

Trade name: Jiya Enterprise
Brand: Ratguard
GSTIN: 24EWNPK0531F1ZR

Grievance Officer: Mahesh Kaklotar
support@ratguards.com