Privacy Policy

Privacy Policy

Last updated: [16th October 2025]

This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make a purchase from www.ratguards.com
 (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device.
As you browse, we also collect information about the web pages or products you view, websites or search terms that referred you, and how you interact with the Site.
We refer to this as “Device Information.”

We collect Device Information using technologies such as:

Cookies: Small data files placed on your device that help us improve your browsing experience.
You can learn more or disable cookies at www.allaboutcookies.org
.

Log files: Track actions on the Site and collect data such as your IP address, browser type, Internet service provider, and timestamps.

Web beacons, tags, and pixels: Electronic files that record how you browse the Site.

When you make or attempt to make a purchase through the Site, we also collect certain information such as:

Name

Billing and shipping address

Payment information (including credit/debit card details, UPI, or other payment modes)

Email address

Phone number

We call this “Order Information.”

Together, Device Information and Order Information are referred to as “Personal Information.”

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the information we collect to:

Process and fulfill orders (including payments, shipping, and order confirmations)

Communicate with you regarding your order or inquiries

Screen orders for potential risk or fraud

Provide updates, offers, or information about our products and services (if you’ve opted in)

We may also use Device Information to:

Improve and optimize our Site performance and user experience

Generate analytics on how visitors browse and interact with the Site

Measure the effectiveness of our marketing and advertising campaigns

3. SHARING YOUR PERSONAL INFORMATION

🔒 Your privacy is our top priority. We do not sell, rent, or share your Personal Information with third parties for marketing purposes.

We may share your information with trusted service providers who help us operate our store (e.g., payment gateways, delivery partners) — but only to the extent necessary to perform their functions.
All such partners are bound by confidentiality and data protection agreements.

We may also disclose information if required by law, regulation, or legal process.

4. DATA SECURITY

🛡️ All transactions made through our website are secure and encrypted using standard SSL technology.
We follow industry best practices to ensure that your data is not lost, misused, accessed, or disclosed inappropriately.

5. DATA RETENTION

When you place an order through the Site, we retain your Order Information for our records unless and until you request deletion.

6. YOUR RIGHTS

If you wish to access, correct, or delete the personal information we hold about you, you may contact us at the email address below.
We will process your request in accordance with applicable data protection laws.

7. MINORS

Our Site is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will always be posted on this page with the revised date.

9. CONTACT US

For questions, concerns, or complaints regarding this Privacy Policy, please contact us:

📧 support@ratguards.com